Enterprise telephony built for African business environments.
Purple Wire designs, supplies, and installs complete telephony systems for enterprise and government clients. From IP PBX and VoIP infrastructure to unified communications and call centre platforms, we deliver end-to-end telephony solutions that improve internal communication, reduce costs, and integrate with your existing IT environment.
IP PBX & VoIP
- IP PBX system design and installation
- VoIP gateway configuration
- SIP trunk provisioning
- Analogue-to-digital migration
Unified Communications
- Unified communications platforms
- Microsoft Teams Direct Routing
- Softphone deployment and configuration
- Voicemail and auto-attendant setup
Call Centre & Recording
- ASC Technologies compliance recording
- Call centre queue management
- IVR (Interactive Voice Response) design
- Call analytics and reporting dashboards
Cabling & Infrastructure
- Voice cabling and structured cabling
- Patch panel and distribution frame installation
- PoE switch configuration for IP phones
- Network QoS configuration for voice traffic
Implementation Timeline
Site Survey & Design
3-5 daysExisting infrastructure assessment, requirements gathering, and telephony system design.
Procurement & Staging
1-2 weeksHardware procurement, system staging, and pre-configuration in a controlled environment.
Infrastructure Preparation
3-5 daysVoice cabling, PoE switch configuration, and network QoS preparation.
System Installation
1-3 daysPBX installation, IP phone deployment, and initial system configuration.
Configuration & Testing
2-5 daysExtension configuration, call routing, voicemail, auto-attendant, and end-to-end testing.
Training & Handover
1-2 daysUser training, administrator handover, and documentation delivery.
Key Deliverables
- Fully installed and configured telephony system
- Extension directory and call routing documentation
- Voicemail and auto-attendant configuration
- User training and administrator guide
- Post-installation support and warranty management
Standards & Compliance
- ✓VoIP QoS standards (IEEE 802.1p/Q)
- ✓SIP (RFC 3261) compliance
- ✓POPIA-compliant call recording (via ASC Technologies)
Ready to Start?
Let's talk about your telephony systems project.
Every engagement starts with a conversation. Tell us your challenge and we will tell you exactly how we would approach it.