Metropolitan Trading Company — IT & Telephony
Production printing, consumables management, dedicated standby engineering support, and a full telephony system installation — delivered as a single integrated IT services engagement.
Client
Metropolitan Trading Company — IT & Telephony
Industry
ICT & Engineering
Solution
IT Services, Printing & Telephony
Timeline
2023
Status
DeliveredMeasurable Outcomes
Project value confirmed at less than R30 million — supporting credibility in mid-market IT services bids.
High-volume multifunction printers installed and supported with dedicated standby engineering and consumables management.
Complete telephony system designed, supplied, and installed for Metropolitan Trading Company.
Full IT services scope — printing, consumables, support, and telephony — delivered through Purple Wire as a single trusted partner.
Client Context
About the Client
Metropolitan Trading Company Pty Ltd required a comprehensive IT services and products solution covering high-volume production printing infrastructure, ongoing consumables and technical support, and a complete telephony system installation.
Operating Environment
The requirement was for a single trusted service provider to manage the full scope, including dedicated on-site engineering capability, eliminating the coordination complexity of multi-vendor IT services engagements.
Why Purple Wire
Purple Wire, in partnership with Page Automation, delivered the full IT services scope as a single integrated engagement, covering production printing, consumables management, standby engineers, and telephony system installation.
The Business Challenge
Metropolitan Trading Company required a comprehensive IT services and products solution covering high-volume production printing infrastructure, ongoing consumables and technical support, and a complete telephony system installation — all managed through a single trusted service provider with dedicated on-site engineering capability.
Solution Approach
- Supply and installation of production and high-volume multifunction printers
- Consumables management and supply for the print environment
- Dedicated standby engineers for technical support and rapid fault resolution
- Telephony system design, supply, and installation
- Ongoing technical support and maintenance across the IT services scope
Implementation Timeline
Assessment & Procurement
Early 2023Requirements assessment, equipment specification, and procurement of production printers and telephony system components.
Installation & Configuration
Mid 2023Installation and configuration of production multifunction printers and telephony system across Metropolitan Trading Company sites.
Support & Maintenance
2023 — OngoingDedicated standby engineers providing consumables management, technical support, and fault resolution.
Client Testimonial
“Purple Wire (Pty) Ltd has supplied several IT services and products to Metropolitan Trading Company, including production and high-volume multifunction printers, consumables and technical support with dedicated standby engineers, and a telephony system installation.”
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Solutions Deployed in This Project
Telephony Systems
Complete Telephony Installation
Full telephony system design, supply, and installation for Metropolitan Trading Company.
Print & Multifunction
Managed Print Services
High-volume production printing infrastructure, consumables, and standby engineer support.
IT Managed Services
Integrated IT Services
Single-provider IT services covering print, telephony, and on-site engineering support.
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